We will at all times process Your Information in accordance with the Data Protection Act 1998 (“DPA”) and all other applicable laws.
WHO ARE WE
Your data will be controlled by Get Living London Limited, a company registered in England and Wales under registration number 07793925, with a registered address at Lansdowne House, 57 Berkeley Square, London, W1J 6ER.
Get Living London has registered with the Information Commissioner’s Office with the following details:
You may contact Get Living London with regard to Your Information at: datamanager.datamanager [at] getlivinglondon.com
WHAT PERSONAL INFORMATION WE COLLECT ABOUT YOU
We collect the information you give us when you register with us, email us, enter our competitions, arrange a property viewing and request a brochure. We will also collect personal data about you if you enter into a lease agreement or any other contractual relationship with us or use our Wi-Fi service.
By entering your details or otherwise providing data , such as your name, email address, postal address, telephone or mobile number, you enable us and our service providers to provide you with the information or services you require.
We may collect sensitive personal information relating to your health, for example whether or not you use a wheelchair or have a disability. We will use this information to determine whether or not certain of our properties may be suitable for you and for complying with health and safety requirements. We may also process your partnership status where you disclose this to us.
We may already hold personal information about you which you have given to us previously, either online or in person (for example, by completing a survey). You agree that we may update your existing records to add Your Information to the existing personal information we hold about you.
We may request additional information from you. We will make it clear to you what information we need in order to provide you with the information or services you have requested, and what information you can provide on a voluntary basis. In all cases, we will only request information we need to provide you with the information or service(s) you have requested.
HOW WE USE YOUR PERSONAL INFORMATION
We will use the information we collect from you:
- To provide you with the information, products or services that you have requested;
- To send you information about other products and services that may be of interest to you and notify you about
- Important changes or developments to our products or services, in each case if you have given us your
permission to do so or where we are allowed to by law;
- To administer, support and improve the services and information we provide;
- To determine your eligibility, including your financial eligibility, with respect to certain of our products or services;
- To carry out our obligations arising from any contract entered into between you and us;
- To update our existing records about you;
- To carrying out a legal duty or as authorised by the Secretary of State;
- Monitoring for equal opportunities purposes (e.g. race, disability or religion) in accordance with law;
- We will ensure that we only keep Your Information for as long as is necessary.
We may also disclose Your Information (including your sensitive personal data) to third parties if all or substantially all of the assets of either of us are acquired by a third party, in which case Your Information will be one of the transferred assets.
PROTECTING YOUR INFORMATION
We use up-to-date industry procedures to protect your personal information. We have appropriate security measures in place to protect against the loss, misuse or alteration of information that we have collected from you.
ACCESS TO YOUR INFORMATION, CORRECTION AND UNSUBSCRIBING
To find out more about how Your Information will be used, or to make a complaint, please contact us by email at customercare [at] getlivinglondon.com.
You have the right to request a copy of the information that we hold about you, subject to a small charge. If you would like to request such a copy, please contact us by email at: datamanager.datamanger [at] getlivinglondon.com.
You may ask us to correct or remove information you think is inaccurate by contacting us by email at datamanager.datamanger [at] getlivinglondon.com.
You have the right to unsubscribe from any emails or other types of communication we send you. To change email preferences, please contact us by email at marketing [at] getlivinglondon.com. You can also unsubscribe from marketing communications by clicking on the link at the bottom of every email we send to you or by contacting datamanager.datamanger [at] getlivinglondon.com.
We hope you will be happy with the way we handle Your Information but if not you have the right to complain to the Information Commissioner if there is a problem – see https://ico.org.uk/.
CHANGES TO THIS PRIVACY STATEMENT
We reserve the right to amend this privacy statement from time to time to reflect changes to our business, website or to any applicable legislation. You should therefore revisit this privacy statement on a regular basis to ensure you are familiar with its terms and any changes which are made.
When we amend this privacy statement, we will publish changes on the website.